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Welcome to DreamyPets! These Terms & Conditions ("Terms") govern your use of our website and the purchase of any products from our online store. By accessing our site or making a purchase, you agree to be bound by these Terms.
Please read them carefully before using our website.
Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
Service Modifications: We reserve the right to refuse service to anyone for any reason at any time, or to modify or discontinue any aspect of our service without notice.
Accuracy of Information: We make every effort to display the colors, features, specifications, and details of our products as accurately as possible. However, we do not guarantee that product descriptions, prices, or other content on the site are error-free.
Pricing: All prices displayed on our website are subject to change without prior notice.
Order Acceptance: We reserve the right to limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will notify you by contacting the email address provided at the time the order was placed.
Payment: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Processing & Transit: We aim to process orders within 1–3 business days. Estimated delivery times generally range between 5–10 business days, though actual shipping times may vary based on location and carrier performance.
International Shipping: We ship internationally to select countries. Custom fees, import duties, or local taxes (if applicable) are the sole responsibility of the customer.
Our return and refund processes are governed by our Return & Refund Policy:
You may return eligible items within 30 days of purchase provided they are unused, in original condition, and in their original packaging.
Approved refunds will be processed back to your original payment method within 15 business days of receiving the returned item.
All content included on this website—such as text, graphics, logos, images, button icons, audio clips, and digital downloads—is the property of DreamyPets or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, or resell any portion of our website or products without express written permission from us.
To the maximum extent permitted by applicable law, DreamyPets shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
The use or inability to use our products or services.
Unintended misuse of pet toys, bedding, or treats. (Always supervise your pets with new toys and treats).
Any unauthorized access to or alteration of your transmissions or data.
You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
If you have any questions or concerns about these Terms & Conditions, please contact us via our Contact Us page or email customer support directly.
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